PAYMENT & CANCELLATION
A 50% deposit is required upon quotation is accepted, and the balance in full should be paid at least seven days prior to delivery.
We accept the following forms of payment:
- Bank Transfer
Our account details as follows..
Munchy Concept Company Limited
Unit 6H, Gold King Industrial Building, 35 Tai Lin Pai Road, Kwai Chong
CANCELLATION & BAD WEATHER
You must notify us immediately if you decide to cancel the client’s order. Cancellation must be notified to us initially by emailed or written notice; cancellation will be confirmed only after we have sent a written or emailed confirmation of our acceptance.
Full deposit will be charged for cancellation made 21 days prior to the event, or 100% cancellation fee will be changed within 7 days prior to event day.
In case of typhoon signal 8 (and above) or black rainstorm, the organizer can reschedule another day within ONE month of the original function date (Cutoff date/time of cancellation to be provided by Munchy Concept Company Limited). Alternatively, supplementary charges will apply for event(s) hosted on these days due to the special manpower and transportation arrangement. No refund will be arranged for event cancellation due to bad weather.
ADDITIONAL CHARGES AFTER EVENT
Surcharges may apply after event (e.g. loss/breakage of rental items, extensive overtime for staff etc). A list of necessary additional charges will be billed to customer within 7 days after the event being held, the customer is required to confirm and settle the additional charges with 7 days after the bill being received.